$2,000 Ashley Landmark LIE SCAM

as mentioned in previous posts, Landmark Property Management attempted to scam us for over $2,000 in unreasonable charges and repairs over a year after we moved out. ridiculous charges including $1,000 for completely replacing carpet that was NOT our responsibility and over $600 more in repainting the house!
OVER A YEAR AFTER WE MOVED OUT.
despite marking us cleared on the move-out checklist walk-through done together.
they would not respond for weeks post move out to our numerous calls and voice-mails in which we left our new contact information in order to sort out the return of our deposit we expected as the house was in better condition when leaving than upon move in.

BUT Ashley Henkins from Landmark appeared to acquiesce when i contacted her by phone. she "looked into it," then explicitly assured me it was a computer mistake from a "system changeover" that we would not be liable for because it had been "zeroed out" somehow.
i thanked her for her understanding and promised to spread word about how the situation was handled justly and professionally. as i began to do.

NOW THE $2,000 HAS BEEN SENT TO COLLECTIONS! and landmark suggests we work it out with the collections agency!! WHAT????!!!!!!
AHHHHHHHHHHHHHHHHHHHHHH!
THIS HAS TO BE ILLEGAL.

i'm absolutely floored at the BOLD FACED EXTREMELY PROFICIENT LYING that left me complacent. i failed to demand paperwork proving her reasonable ascertains. i was convinced that they had no basis backing the charges or the defunct timing and she convinced me that she agreed and had taken steps while i was on hold to remedy the situation.

so now unfortunately i believe one roommate, nate has already begun contacting lawyers and arbitrators to get a feel for our legal recourse. we're rounding up paperwork and video evidence. there is NO CHANCE we'll take this lying down quietly. if you consider the amount spent on advertising, this is going to be a costly $2,000 scam if indeed that's what is now happening.
i can only hope these are further "computer errors" caused by the "computer error" that generated outrageous charges now further wasting my time, energy and money.

thank you so much Landmark, and Bridget (the original "nice-cool seeming" "property manager") and Ashley the current "nice-cool seeming" "property manager."